Join Our Team

A brief job description is as follows but not limited to:

1.   Provide account management services to an assigned list of customers
2.   Build and maintain strong relationships with key accounts
a.    Proactively provide recommendations and solutions, with a focus on growth and simplifying the business relationship
b.   Quickly respond to inquiries, and utilize internal and external resources to solve problems
3.   Develop new relationships with key accounts, with a focus on opportunities that promote the sales of WCF Manufacturing products
a.    Collaborate with internal teams to ensure onboarding and rollout of new accounts goes smoothly
4.   Develop a plan to meet yearly growth goals for sales, weight, and GP
5.   Utilize Power BI to prepare and distribute reports to customers that highlight key metrics
important to their business relationship with Walnut Creek Foods
6.   Assist with pricing management for assigned accounts to ensure profitability goals are being met
7.   Partner with other vendors (non-manufactured) to identify and capture growth opportunities
8.   Represent our Company Values of Respect, Stewardship, and Growth in all customer interactions
9.   Other duties as assigned
 

A brief job description is as follows but not limited to:
Opening
1)    Open Safe
2)    Get money from safe and put in register
3)    Get clean rags daily
4)    Put bags on carousel
5)    Wash Windows
6)    Unlock Doors
Running Register
1)    Smile and Greet Customers
2)    Scan Groceries
3)    Listen to the customer
4)    Learn how to run a WIC and EBT transaction
5)    Say “Please”, “Thank You”, and “Have and nice day”.
6)    Bring in carts from outside (in all weather conditions)
7)    Help each other by bagging groceries when not busy
8)    Put items back on shelves when customer doesn’t want it
9)    Buy Change 
Closing
1)    Remain at register until all customers have left
2)    Put out the Closed sign
3)    Lock Doors
4)    Run a Report from your register
5)    Count your till (drawer) at the end of the day
6)    Turn off lights
7)    Bring in carts 
 

SUMMARY
The Person hired for this position will report to the IT Manager
The person hired to perform the duties of this position must have a Continuous Improvement Mindset. This means continually looking for ways to improve the way we serve and work with our customers (both external and internal customers.)

ESSENTIAL DUTIES AND RESPONSIBILITIES
I.    Help Desk for end users (client services)
a.    Assists individuals as needs arise (printers, monitors, phone, PC and Laptop)
b.    Assigned tickets based on individual support requests
c.    Placed in on-call rotation for after hours and weekend support 
d.    Assists with network cable runs and terminations and projects involving infrastructure
e.    Desire to understand Microsoft Dynamics AX 2012 and D365 to assist with issues that arise
II.    Asset and Inventory tracking
a.    Enters data and generates status reports on assets
b.    Assists with a yearly inventory of assets
c.    Assists with the disposal of retired assets that follow IT guidelines
d.    Proper organization and categorization of assets for better reporting
e.    Tracking of printer consumables (toner, fusers, staples and waste containers) 
III.    Onboarding
a.    Assist with setup of new users
b.    Installing client-based software
c.    Applying updates and firmware to client systems and printers
IV.    Other job duties as assigned
 

A brief job description is as follows but not limited to:

•    Pick up and take home employees according to the employee transportation schedules for WC & Berlin Walnut Creek Cheese and WCF Manufacturing as assigned by the Lead Driver and/or Safety & Employee Transportation Manager. 
•    Complete retail deliveries and product pickups as needed. 
•    Empty warehouse trash and cardboard bins to the appropriate compactors, if time allows remove cardboard and trash from other store departments as needed. 
•    Refuel company vehicles – refill as needed and leave any used vans on scheduled work day with at least ¾ full before leaving for the day. 
•    Maintain van cleanliness – van interior and exterior cleanings completed on a weekly basis. 
•    Responsible for the safe operation of company vehicles and immediately alerting the Safety & Employee Transportation Manager and/or Lead Driver of accidents or anything that may be considered a concern of safety, employee rides, retail deliveries, product pickups or van related issues. 
•    Fill egg/dairy coolers and remove empty milk crates as needed. 
•    Evaluations take place on a yearly basis. The safety and well-being of employees being transported to and from WCC stores & manufacturing is the foremost responsibility of this position.

A brief job description is as follows but not limited to:

Ordering 
1)    Oversight of ordering of all products used in the deli, as well prepackaged items displayed and sold. 
2)    Create an ordering strategy to gain best pricing
3)    Meet with sales representatives as necessary.
Displays and stocking
1)    Oversight of creating and maintaining, and change displays so as to make the deli the most effective and attractive. Determine stocking quantities.
Financials
1)    Enter inbound invoices. 
2)    Check competitor pricing once per quarter. 
3)    Use current data to determine gross profit and reorder points. 
4)    Determine weekly ad items. 
5)    Work with retail manager on yearly budget. 
6)    Weekly MVP meetings with retail manager. Compare vendor pricing once per quarter.
Scheduling
1)    Determine necessary staffing needs and schedule according to WCC guidelines. 
2)    Staffing needs and hiring process is to be handled in conjunction with retail manager.
Customer Service
1)    Train and motivate staff in proper customer service techniques. 
2)    Be on the floor listening to customer needs and answering questions.
Food Safety
1)    Develop and oversee food handling safety practices. 
2)    Develop and oversee inspection of incoming products. *Communicate with staff in this area. It is critical that the staff is comfortable the products you are asking them to sell. 
 

A brief job description is as follows but not limited to:

1.    The person hired for this position must be able to follow a Production Schedule. The Schedule will be produced by Assistant Plant Manager and the Production Supervisor.
2.    Responsible for supporting Production ( you may be asked to help with the following labeling, record keeping, wrapping, filling baking, etc.)  
3.    Responsible for keeping area, equipment clean and organized. 
4.    Responsible for finished product reaching the shipping/receiving dock
5.    The person hired for this position will be asked to support a smooth and efficient operation

A brief job description is as follows but not limited to:

Daily Responsibilities:
1)    Check deferred orders in the week day box holders.
2)    Sweep and mop deli department floor.
3)    Clean meat and cheese coolers.
4)    Load cart from deli walk in cooler to stock meat and cheese cases.
5)    Sharpen slicer blades.
6)    Take cooler temperatures and record in log book.
7)    Clean and sanitize slicers and scales.
8)    At closing time, wrap all unopened meat and cheese from cooler cases and change cooler liners.

Customer Service:
1)    Slicing meat and cheese.
2)    Weigh and price products.
3)    Serve salads.
4)    Take customer express orders.

Weekly Duties: 
1)    Wash cupboards.
2)    Clean express buckets and express cooler, deli bag holders, trash cans.
3)    Mop walk in cooler floor.
4)    Do inventory and place order.
5)    Stock paper products.
6)    Clean and sanitize inside of cooler cases: Take out all products from cases and remove shelves to be cleaned.