1. About Us
  2. Join Our Team

Join Our Team

Interested in pursuing a career with us? Walnut Creek Foods offers a unique work environment with a variety of positions spread across four locations all in the heart of Amish Country. The values (Respect, Stewardship, and Growth) of which we operate under are the foundation of our company, and reflect our dedication to continual growth and improvement.

WHY WE'RE DIFFERENT

How would you like to go to work every day knowing that what you do is making life better for your co-workers, customers and their families?  Imagine going to work and facing endless opportunities to treat people the way you want to be treated, to maximize your potential, and to experience personal and professional growth.  At Walnut Creek Foods and Walnut Creek Cheese, this is what’s happening. Team members are empowered to think outside of the box, to face challenges and get things done.

When you join the team here, you are invited to participate in our vision. Our organization functions as though we are a family, helping each other to succeed and working together towards a common goal of growth. 

EMPLOYMENT BENEFITS

Providing for the needs of our employees is part of our mission and something that is an ongoing focus for our company. We offer a variety of benefits including 401K, paid holidays, sick days, health insurance, dental and vision, profit sharing, vacation, and competitive pay.

If you are interested in joining our family, please browse current opportunities listed below.

Job Openings

Customer Service Manager
Walnut Creek Foods
3850 State Route 39, Walnut Creek, OH 44687

DESCRIPTION:

A brief job description is as follows but not limited to:

  • Partner with other departments (Warehouse, Transportation, Purchasing, Sales, IT, Accounting) to find ways to improve the level of service provided to our growing customer base
  • Seek out ways to continually improve communication between Customer Service and other departments
  • Ensure that customer ordering methods (phone, fax, email, online) are operational, and that orders are accurately entered in a timely manner
  • Assist the Transportation Department in implementing route changes and holiday schedule changes, making sure customers are well informed in advance of changes through mailings, email, and phone communication
  • Handle and resolve escalated customer issues in a timely manner, and finding creative ways to solve issues that are a win/win for both the customer and Walnut Creek Foods
  • Work with the IT department to create efficiencies and solve problems using technology
  • Oversee the customer lead process, including the setup of new customers
  • Perform all personnel functions pertaining to the customer service staff, such as hiring, discipline, training, annual reviews, scheduling, and other necessary duties
  • Continuously assess the roles and responsibilities of the CSR team, and reassign as needed to balance workload
  • Oversee the creation and distribution of customer price lists
  • Manage customer email groups that are used for communication of sales flyers and price lists
  • Respond to consumer product complaints that require resolution
  • Assist with answering of phones during times of high call volume
  • Any other duties as assigned
Requirements

Job Requirements

  • This position is a full-time position
  • Must be proficient in the Microsoft Office Suite (Word, Excel)
  • A high level of computer literacy, with the ability to learn new applications
  • Past experience with Microsoft Dynamics AX a plus

Physical Requirements

  • Job requires lifting (20 Pounds), bending, standing, walking, carrying, sitting, driving

Meat - Part-Time
Walnut Creek Cheese - Walnut Creek

Requirements

Job Requirements
Must be willing and able to use the following equipment:
Slicer, Scales, Wrapper, Rotisserie, Phone, Pallet Jack, Grinder, Stuffer

Physical Requirements
Job requires lifting (50 Pounds), bending, standing, walking, carrying, climbing, pulling, pushing, sitting, using slicer, cutting with knife or scissors, tying. 

Cafe - Full-Time & Part-Time
Walnut Creek Cheese - Walnut Creek
2641 State Route 39

Requirements

Physical Requirements
Lifting (up to 50#), standing, bending, walking, stairs, sitting, pushing, pulling    
Must be willing to work weekends, holidays, and evenings.

Berlin Store - Full-Time
Walnut Creek Cheese - Berlin
4727 US 62. Berlin, OH 44610

Requirements

Job Requirements
Must be willing and able to use the following equipment: Cash Register, walk-behind jack (some positions)   
Must be willing to work weekends and evenings and Holidays.

Physical Requirements
Job requires lifting (50 Pounds), bending, standing, walking, carrying, climbing, pulling, pushing, sitting

Bulk/Frozen - Part-Time
Walnut Creek Cheese - Walnut Creek
2641 State Route 39

Requirements

Job requirements
To be able to work in the freezer
To be able to work your turn in evenings
To be able to work weekends and Holidays
Must be willing and able to use the following equipment
Hand pallet jack, electric pallet jack, scale, lift

Physical Requirements
Job requires lifting (50 Pounds), bending, standing, walking, climbing, pulling, pushing, sitting

Bakery - Day Shift
Walnut Creek Cheese - Walnut Creek
2641 State Route 39

Requirements

Cleaning/operating equipment (some require a person age 18 or older by law), working weekends and evenings and Holidays. 

Physical Requirements: Lifting (up to 50#), standing, bending, walking, running stairs, sitting, pushing, pulling, talking.

Job Inquiry

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Download Application

Please e-mail or mail completed application to:

Email: hr@walnutcreekfoods.com

Mail: Walnut Creek Foods
Attn: Human Resources
PO Box 240
Walnut Creek, OH 44687

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800.543.6848